Owners
We're here for the life of your boat.
Most of our owners come back for the next project. The reason is simple — we don't hand off after delivery. Service, warranty, refits, and on-water emergencies route through one team based at our ICAD III shipyard.
24 / 7 hotline
On-water emergency? Call now.
Engine trouble, hull damage, electrical fault, anything urgent — always answered, every day, every hour.
Owner services
What we cover after delivery.
Service appointments
Berth-side maintenance across UAE marinas. Annual service plans, mid-season check-ups, electronics calibration, antifouling, tender and water-toy fit-outs.
Warranty support
5-year hull, 2-year systems, 1-year electronics by default — extendable. Submit a warranty claim through the form below and we'll dispatch a technician within 48 hours.
Refits & upgrades
Repower, interior refresh, electronics replacement, hybrid retrofits. Done in our ICAD III shipyard with a fixed schedule and a single project lead.
Charter management
Place your boat in our managed charter program for off-season utilisation. Full crewing, safety compliance, and revenue reporting handled by us.
Request service
Tell us what's going on.
Open a service ticket — we'll respond same business day during office hours, sooner via the 24/7 hotline for urgent issues.
Open a service request below — describe what's going on, pick the marina or location, and our service team will reply with next steps. Photos can be attached via the email reply.
Documents
Manuals & support files
Owner-only PDFs. Drop a note in service if you need a copy — most are emailed within an hour during office hours.
Owner's manual
Day-to-day operation, systems overview, maintenance schedule.
PDFs sent on request — drop a note below.
Pre-departure checklist
What to inspect before leaving the marina.
PDF available on request.
Annual service log
Template for recording service events and parts replaced.
Available on request.
Warranty card
Full warranty terms, exclusions, claim process.
Available on request.